Will-Skill Matrix PowerPoint Template and Guide

By Aurelien Domont • 3 min read • March 10, 2025

 

Download our Will-Skill Matrix PowerPoint Template and Guide using a computer:

 

Understanding the Will-Skill Matrix 

The Will-Skill Matrix is an essential framework for managers and consultants aiming to optimize team performance. This model divides employees into four quadrants based on their levels of motivation (Will) and competencies (Skill):

1.Contributors (Guide): High Will, Low Skill

2.High Performers (Challenge): High Will, High Skill

3.Low Performers (Direct): Low Will, Low Skill

4.Potential Detractors (Motivate): Low Will, High Skill

Each quadrant suggests specific management actions to address the unique needs of employees in that category:

 

Low Performers (Direct):

  • Reduce accountabilities
  • Change role
  • Exit


Potential Detractors (Motivate):

  • Have difficult conversation
  • Adjust incentives
  • Change roles

 

Contributors (Guide):

  • Provide training
  • Mentor and coach
  • Change roles


High Performers (Challenge):

  • Promote
  • Increase responsibilities
  • Reward

     

    Applying the Will-Skill Matrix

    Step 1 - Identifying Employees: Start by assessing each team member's motivation and competencies. Plot them within the appropriate quadrant of the matrix.

    Step 2 - Tailoring Management Actions: Use the suggested actions within each quadrant to support and develop employees effectively. For instance, offering tailored training to "Contributors" can enhance their skills, while challenging "High Performers" can lead to increased responsibilities and rewards.

    Step 3 - Monitoring and Adjusting: Regularly review and update the matrix to reflect changes in employee motivation and skill levels. This helps maintain a dynamic and responsive approach to team management.

     

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